As you may be aware the Highway.firstname.lastname@example.org email address is closing from 19 April 2017 following the introduction of the improved Highways ‘Tell Us’ and ‘Check a Query’ web tools.
Although, we will no longer be offering a dedicated email address for Highway Enquiries, you can continue to contact us online in one of the following ways:
(Please do not use other websites to report highway issues to us as these are not recorded into our system).
If you currently use or sign post enquiries to email@example.com please can I ask you to redirect these to one of the above options. Anything sent after the 19 April 2017 will not be received or responded to.
Customer and Member Enquiries Manager
Corporate and Customer Services
Essex County Council